Janice Janssen, RDH, CFEOct 3, 20171 minYou are talking, but are your patients hearing you?Make sure they understand what you are saying. Have you ever gone to the doctor’s office and by the time you left you couldn’t remember...
Cindy Day HaukOct 2, 20171 minSorry we cannot accommodate you!Is your practice turning patients or potential patients away due to being unable to accommodate them immediately? Read more to find out...
Denise CiardelloSep 29, 20171 minAre we too Transparent?Transparency – it’s the buzzword for 2017. The word itself means to be able to see right through something; to be open and honest....