Truly the most difficult part of running any business is the human side since it involves emotions, feelings and opinions. In this presentation we will review the steps to address the human side of business without feeling like you need a degree in Emotional Intelligence. 

The important, but often ignored task for running a business is that the numbers need to be monitored at all times. One of the single most effective ways we have found to monitor progress in a practice is by analyzing the reports. 

Every dental office has a culture that defines whether the office is patient, time or technology focused. In this high energy, interactive presentation, we will learn the significance of creating greater patient satisfaction through a total team apprach. 

Gone are the days when a dental hygienist 'just cleans teeth'. In addition to performing patient's oral health tasks, today's job description includes education of all dental procedures completed in the office, marketing dental products that the office offers and of course, assisting the doctor with notifying patients of areas of concern while performing the 'cleaning'. 

Every day you work to keep your practice operating smoothly, efficiently and productively. It is often easy to overlook or forget the ‘little’ things. It is the little things that help your office do big things. We have put together all the little pearls we feel are important to remember and each day you can review our tips, tricks and quotes to aid you in your journey.

There are many forms of fraud that happen in a dental office on a daily basis. The team often turns a blind eye as a box of gloves or a book of stamps walk out the door. Maybe someone is clocking in and out for others. Let’s define how this impacts the bottom line and everyone is responsible to protect it.