Every dental office thrives on structure, consistency, and teamwork. Yet, even the best-run practices can face a situation where a team member—or an entire team—starts “going rogue.” This doesn’t always mean blatant defiance. Sometimes it’s simply that people have slipped into bad habits or were never properly trained in the first place. Either way, the end result is the same: inconsistency, confusion, and frustration. “Rogue behavior” doesn’t just happen abruptly, it often b

According to Merriam-Webster, trust is defined as “assured reliance on the character, ability, strength, or truth of someone or...

We meet, greet, converse and interact with patients all day long. Sometimes we even get a bit too comfortable with the manner in which we...