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October 7, 2019

Reviews are a powerful tool that should be monitored and leveraged in your practice.  Are you doing everything you can to get good reviews and respond to bad reviews properly to actually help your office? To do this, first... READ MORE

October 7, 2019

Reasons patients don’t get treatment completed are Fear, Time or Money.  You need to take time to minimize those challenges as you are speaking with your patients about their treatment.  Address these issues with with these steps and save your office headaches down the...

September 2, 2019

When you think about your brand, is your logo the first thing that comes to mind? How do you think people identify you and your office, is it the logo what they think of or is it the service they received? What's more important to your patient...your logo? Or your serv...

September 2, 2019

It is important that your team embodies the same philosophies and brand vision so that the practice is streamlined and succeeds. To stand out as a leader, you must have accountability with your team members and with yourself. Accountability can be achieved by utilizing...

August 6, 2019

Has rudeness truly taken over our society? Is ‘sticking it to the next guy’, the new normal these days? You see it in while driving when people don’t wait their turn at a stop light, they run the red light, use the turn lane to leap-frog ahead of the people waiting to...

August 6, 2019

Marketing for any business is an ongoing process and takes constant focus. There are internal and external marketing techniques and studies have shown that attention to both is important. Internal marketing is typically less costly yet can be very effective.  While the...

July 1, 2019

Contacting patients to schedule them for their unscheduled treatment is one of the most important aspects of every dental office. When you have reached out to a patient and they give you excuse after excuse on why they are not ready to schedule or they just don’t answe...

July 1, 2019

Lighthouses have such an important role in warning water vessels about the dangers of hazardous coastlines as well as direction toward a safe harbor.  For me, I think they are a symbol of the means forward and guidance in navigating our way through rough waters. What r...

June 3, 2019

At GTS, we constantly preach the need to have written protocols, processes, SOPs… whatever you want to call them. These are the steps by which everyone in the office completes tasks. It’s so important to know that everyone is doing things not only the right way but als...

June 3, 2019

By Slyvie Haber, Consultant

How many times do you come into work and find your team “going through the motions” of the day? The enthusiasm they once showed is no longer prevalent. You think to yourself, “What happened to my team? I hope our patients don't notice!” It ca...

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