The typical thing to do at this time of year is to begin listing resolutions - things you want to do differently, better or perfect. The #1 thing that is on the list is lose weight &/or work out more. Most lists are followed with subjects on financial growth or debt reduction and then personal growth - either personally or with loved ones. This year I would like to have a different type of list - of course, I want to lose weight, work out more, be more mindful about spending

Recently we had an office ask what it would take to separate their doctor and hygiene teams. This was not something we had done for an office before, so we set out to do some research. For years, dental practices have operated under an unspoken rule: one team, one set of numbers, one shared set of benchmarks. What we are seeing in the industry now, though, is that as practices grow, expand their services, and juggle increasingly difficult schedules. Owners are discovering tha

Every dental office thrives on structure, consistency, and teamwork. Yet, even the best-run practices can face a situation where a team member—or an entire team—starts “going rogue.” This doesn’t always mean blatant defiance. Sometimes it’s simply that people have slipped into bad habits or were never properly trained in the first place. Either way, the end result is the same: inconsistency, confusion, and frustration. “Rogue behavior” doesn’t just happen abruptly, it often b