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For years we have held our OMG! workshops based on our book - OMG! Office Management Guide. They have been highly successful and we have loved presenting the much-needed information to those of you in the dental practices.

Now you can take advantage of all this information on-line.


Our Practice Management experts, Denise Ciardello and Janice Janssen, RDH, CFE will guide you through these live courses offering a Q&A at the end as well.

Don't miss out on this amazing opportunity. Register now, seating is limited!

Available Courses



Course Schedule: 

2:00pm - 3:00pm CST

June 6

June 13

June 20

June 27

Proper Insurance Management

You have a healthy number of patients coming through the door but it seems as though the collections are not keeping up with production.

The insurance companies are delaying payments on everything from crowns to fillings, which makes collecting on claims more difficult than ever. What is the secret to faster claim processing?


The secret is that the insurance companies do not want to pay on claims. The true secret is to have insurance systems put in place which will keep the collection ratio at a manageable state. This can be broken into 3 steps that if followed correctly, will decrease the processing time of most claims.

After completing this course, you will have:

  • The tools you need to find the information necessary to submit claims

  • An understanding of what is required to receive prompt payment from the insurance companies

  • A greater sense of confidence in your ability to manage the insurance system in your practice

  • An ironclad insurance system that will ensure successful claim submission and payment

2 CE's



Course Schedule: 

2:00pm - 3:00pm CST

July 11

July 18

July 25

August 1

Treatment Acceptance - It's a Team Event

Successful treatment planning involves everyone in your practice, from the person who first speaks to the patient on the phone, to the clinical team, to the treatment coordinator to getting the patient scheduled … it’s a total team effort!

As clinicians, the dental team views the treatment as the primary concern when presenting treatment plans to the patient.  As a consumer, patients need to know the benefit when deciding on need vs want.  As professionals, we need to present the topic as a course of action that will provide benefit to the patient. 

After completing this course, you will have:

  • The verbiage needed to educate patients regarding their treatment

  • An understanding of how to properly present a treatment plan

  • The importance of a variety of financial options to offer your patients

  • An easy-to-follow system for following up on outstanding and unscheduled treatment

2 CE's


Global Team Solutions
Nationally Approved PACE Program Provider for FAGD/MAGD credit.
Approval does not imply acceptance by any regulatory authority, or AGD endorsement.
7/1/2023 to 6/30/2025.
Provider ID# 348616

Original OMG! Academy Release Date: 3/1/2016
OMG! Academy Re-Release Date: 4/1/2024
OMG! Academy Expiration Date: 4/1/25

All Sales Final. No Refunds on Purchases.

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