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Meet Chris Ciardello

Christopher Ciardello
Consultant

As a practice management consultant with Global Team Solutions, Chris Ciardello is passionate about sharing his expertise in the areas of technology and marketing as it pertains to the dental office.  Chris has a distinctive knack for understanding the needs of an office and he communicates those needs to the team, which creates a cohesive, productive atmosphere.

He began his career in dentistry as an office manager after graduating from the University of Texas, San Antonio with a BA in marketing. Chris is a member of the Academy of Dental Management Consultants.  He can be reached at chris@GTSgurus.com.

“I feel inspired after hearing you present. The information is helpful and easy to understand.
It was a great presentation with new ideas. I love listening to other offices challenges,
what works and new things to try.”   

 

—T. Mayo

The Academy of Dental

Management Consultants

Chris’ Practice Management Tips

DO: Learn as much as you can about the practice’s dental software. Too many offices don't use half the features their software offers, and are missing out on so many ways to save time and money.

DON’T: Don't jump to conclusions about people. You never know what is going on in their personal life, so if there is a problem they should be treated with empathy and concern.

American Association of Dental Office Managers Webinar
Dentrix Business of Dentistry (multiple)
Henry Schein Practice Solutions (multiple)
Professional Education Society Cruise
Self-Sponsored Seminars (multiple)

Wish you had the knowledge and skill to maximize your technology investment?

Do you long to go paperless?

Technology can improve the efficiency and effectiveness of systems within the dental office. Many dental practices don’t maximize the technology in which they have invested. A lack of understanding and training can create situations where the technology is not utilized properly or at all.

Explore the technology that is essential for today’s successful dental practice with Chris. He can show you how to incorporate technology into your practice systems, increasing ease of use and productivity. Eliminate confusion and concern about taking your practice paperless. 

OMG! Office Management Guide®

Office management is an essential element of any practice. Practice owners, dentists and managers are expected to know all, be everywhere, and to ensure an office that operates smoothly every day. In this presentation, office management personnel will be given the tools necessary to manage a dental practice with confidence. This course is ideal for both start-up offices and established practices. 

Treatment Acceptance: It’s not all About the Treatment

As clinicians, the dental team views the treatment as the primary concern when presenting treatment plans to the patient. As a consumer, patients need to know the benefit when deciding on need vs want. As professionals, we need to present the topic as a course of action that will provide benefit to the patient. Bringing the two together is what creates the mindset that both sides need to help your patients find the path to a healthy mouth.

Today's Dental Technology: Identify, Integrate, Embrace

Technology can improve the efficiency and effectiveness of systems within the dental office. Many dental practices don’t maximize the technology in which they have invested. A lack of understanding and training can create situations where the technology is not utilized properly or at all.

Reports Management: Numbers do Matter!

Many office managers and many in the administrative role of a dental practice were thrown in to that position with very little, if any, training. As a result, the energy spent working on certain tasks may be misdirected or even wasted since it doesn't add to the smooth operation of the practice.

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PRESENTATIONS
Employee Management: From Hiring to Termination
Team Management: 6 Habits of a Cohesive Team
Meeting Management: Orchestrating Effective Meetings
Scheduling Management: Strategies to Increase Production & meet Goals
Other TOPICS
Previous PRESENTATIONS
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Book some time with Chris!

Also Published In...
Chris Ciardello / BIO

As a kid, Chris Ciardello wanted to travel the world as a famous singer. The gradual realization that he was tone deaf, however, helped guide Chris to his true calling in the dental industry. His grandfather was a dentist and mom Denise had made a successful career out of dental consulting—so Chris eventually took up the “family business.” And soon realized he loved it.

 

Since then, Chris has held key positions in the industry, including practice manager of Dominion Dental Spa. He obtained his Registered Dental Associates certification there because he regularly assisted the doctor in addition to answering phones, greeting patients, and everything in between.

 

Also at Dominion, Chris learned firsthand how critical dental health can be. An unscheduled patient came in near closing one day with a painful abscess. After an emergency extraction, the doctor told Chris that the infection was so serious that it could have moved into the bloodstream at any time to affect the heart or brain. The timely extraction had saved his life.  

 

A natural people person, Chris loved building relationships with patients and staff at the practices where he worked. His upbeat attitude and caring personality have always been a real-life manifestation of the mantra that gets him through tough times: I am positively expecting great results, no matter what I see in front of me. The Universe is rearranging itself for my best interest right now.

 

Chris’s rapport with people and his years in the trenches of practice management have helped him excel at Global Team Solutions, which he joined as a consultant in 2013. He is a member of the Academy of Dental Management Consultants and Toastmasters International.

 

Chris holds a bachelor’s degree in marketing from the University of Texas, San Antonio. In his spare time, he enjoys yoga and lifting weights, hanging out with friends, and spending time with his dog, Bailey.  He can be reached at: Chris@GTSgurus.com.