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October 7, 2019

Reviews are a powerful tool that should be monitored and leveraged in your practice.  Are you doing everything you can to get good reviews and respond to bad reviews properly to actually help your office? To do this, first... READ MORE

July 1, 2019

Contacting patients to schedule them for their unscheduled treatment is one of the most important aspects of every dental office. When you have reached out to a patient and they give you excuse after excuse on why they are not ready to schedule or they just don’t answe...

April 1, 2019

Do you ever fell like you train so many employees, but they take that training and move on to the office down the street? You are not the only one. Doctors and office managers are frustrated as well. However, there is another way to look at it...check out a view I lear...

February 4, 2019

Do you know what services your practice offers? Are you giving patients a reason to lose confidence in you? It seems like a silly question however if we are going to call ourselves professionals we need to know the answer to just about any question a patient will ask....

January 7, 2019

There are 3 aspects to orchestrating effective and successful team meetings: strong leadership, clearly defined goals and a culture of support and respect. Without strong leadership there is no motivation for your team to attend these meetings and devote their full att...

July 2, 2018

It seems every time I turn around I run into an office that is looking for a new employee. The assistant is moving, front desk retired, the hygienist just had a baby and is going to stay home; the list of reasons goes on and on. The first issue many of my clients run i...

June 4, 2018

After almost a decade of practicing yoga I finally understood the true purpose of sun salutations and how it translates into everyday life. Just as you get into a pose, you’re moving into the next pose. Just as you get settled in life, life moves you into a new directi...

April 30, 2018

When faced with a problem, it often helps to grab someone and talk it out. This is a great collaborative strategy to problem solving. Everyone has a different personality, and everyone sees the world in a different light. What happens when the problem you have is with...

February 12, 2018

Sexual Harassment and the Work Place

Today I want to talk to you about something that has been dominating the headlines the last few months, sexual harassment and sexual assault. Ever since I have been old enough to work, during orientation and training for every job I...

January 17, 2018

It’s another new year. Time to find places for all the new presents, make time to exchange the presents that weren’t the right fit, drag the old Christmas tree to the curb and to start looking forward to 2018. It’s safe to say that 2017 was one heck of a roller coaster...

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